Delivery

Shipping in the UK, Europe and Internationally

I want to ensure that you have the best experience when receiving your one-of-a-kind dress.

I send garments within the UK using a 2 day service, Europe is 3 days; all garments will require a signature as proof of receipt. Express postage is available please contact for further information.

International Shipping: Shipping rates vary from country to country the International quote on the website is for the USA only. I will be able to calculate your shipping total on receipt of country destination from you by using the actual charges through the shipping service that I use; all garments are insured whilst in transit.

Customs Information: In addition, international customers may be subject to import duties and taxes, levied by the destination country. These additional charges are the responsibility of the customer. Customs policies vary widely from country to country–contact your local customs office for further information.

Delivery of Garment(s)

All garments are thoroughly checked before they are sent out to you.

The buyer is responsible for all postage/courier charges incurred including the initial cost at the time of the purchase and at the time of returning the garment to Coral Turner Couture.

You will not be liable for Coral Turner Couture packages lost in the post or by courier when sent from us to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you. Please make sure a responsible person, if not yourself, signs for it.

We are unable to accept orders where the full address information has not been supplied. If you are unsure about the address please check against either Royal Mail’s free Postcode / Address Finder:www.royalmail.com or use the ’Free Postcode Finder’ service at: www.postcodeanywhere.co.uk.

If you are not in or unable to sign for an item, it will be sent to a local delivery centre, and a card posted through your letter box to let you know how you might arrange pick up or re-delivery.

We regret we cannot deliver to PO boxes UK or international and you will need to arrange for delivery to another address.

Cancellation

  • The buyer has the right to cancel the sale prior to the goods being posted/couriered.
  • The buyer must inform Coral Turner Couture they wish to cancel the order by email or by telephone within 24 hours (telephone number 020 7732 7538).
  • If the goods have already been posted or couriered the buyer no longer has the right to cancel the sale.

 

Delivery of Scarves

If it is your intention to order one of these gorgeous silk scarves to accompany your dress, email me info@coralturner.com, so that I can arrange for you not to pay for postage/shipping separately; unless the silk scarf is going to another destination – they make for great gifts