Delivery

Shipping in the UK, Europe and Internationally

I want to ensure that you have the best experience when receiving your one-of-a-kind dress or top.

I send garments within the UK using a 2 working days delivery service, Europe is 5 working days; all garments will require a signature as proof of receipt. Express postage is available please contact for further information.

International Shipping: Shipping rates vary from country to country the International quote on the website is for the USA only.  I will be able to calculate your shipping total on receipt of country destination from you by using the actual charges through the shipping service that I use; all garments are insured whilst in transit.

Customs Information: In addition, international customers may be subject to import duties and taxes, levied by the destination country. These additional charges are the responsibility of the customer. Customs policies vary widely from country to country–contact your local customs office for further information.

Delivery of Garment(s)

All garments are thoroughly checked before they are sent out to you.

UK Mainland purchases are sent to you free of charge, however the buyer is responsible for all postage/courier charges incurred should you wish to return a garment/item to Coral Turner Couture.

International delivery the buyer is responsible for all postage/courier charges incurred including the initial cost at the time of the purchase and at the time of returning the garment to Coral Turner Couture.

You will not be liable for Coral Turner Couture packages lost in the post or by courier when sent from us to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you. Please make sure a responsible person, if not yourself, signs for it.

We are unable to accept orders where the full address information has not been supplied, all garments are sent to you using a tracking service.

If your order is placed after 12 noon on a Friday, your order will be placed for delivery on Monday the following week to be sent out, this does not include Public Bank Holidays.  You will be notified as to your delivery, however we will not be able to specify an am or pm, the courier service where appropriate will send you an email or text message with estimated time of delivery.

If you are not in or unable to sign for an item, it will be sent to a local delivery centre, and a card posted through your letter box to let you know how you might arrange pick up or re-delivery.

We regret we cannot deliver to PO boxes UK or international and you will need to arrange for delivery to another address.

Please not that EU and International deliveries maybe subjected to import VAT or customs duty.

Cancellation
  • The buyer has the right to cancel the order prior to the goods being posted/couriered.
  • The buyer must inform Coral Turner Couture they wish to cancel the order by email: sales@coralturner.com, subject Cancellation,  or by telephone within 24 hours (telephone number 07895 334577).
  • If the goods have already been posted or couriered, the buyer no longer has the right to cancel the order.
Delivery of Scarves

If it is your intention to order one of the gorgeous silk scarves to accompany your dress or top, email me info@coralturner.com, so that I can arrange for you not to pay for postage/shipping separately (this applies to International Postage); unless the silk scarf is going to another destination – they make for great gifts.

 

 

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