Our contact details
Name: Coral Turner
Email: info@coralturner.com
Telephone: 07895334577
Introduction
For the purposes of the UK General Data Protection Regulation 2021 Coral Turner Couture is the data controller.
This policy sets out the basis on which any personal data we collect from you, or that you may provide to us, will be processed by us.
Objective of the Privacy Policy
In this policy we cover how we collect and use personal information from an enquiry, whether or not the enquiry comes through the website, through to clothing delivery.
What information we collect, use, and why
| Why do we collect | Personal information we collect |
| We collect personally identifiable information to tailor the clothes ordered, deliver them to our customers’ and take payment for our services provided or issue refunds. | First and last name |
| Address | |
| Payment details (including card or bank information for our payment processor PayPal) | |
| Records of meetings where the choices are decided on the clothing | |
| Body measurements to enable us to make the clothing | |
| Purchase or account history |
Notes to table
Coral Turner Couture does not store your payment card details. Payment card details are transmitted to our payment processor, PayPal, and securely stored by them.
Body measurements are taken after a contract is agreed with Coral Turner Couture. The measurements are taken in person at the studio.
Lawful bases
Our lawful bases for collecting or using personal information are contract.
Where we get personal information from
All the personal information we collected is provided by our customers to us directly.
How long we keep information
| Information | Why We Retain it | Retention Period |
| Personal information collected for a customer who has ordered and paid for clothing | To comply with the Companies Act and current tax legislation. | 7 years after our last transaction with the customer |
| A prospective customer sets up an account on our website but then does not become a customer, i.e. no orders are placed. | The prospective customer may have set up the account with the intention of placing an order | Up to 1 year after our last contact – All inactive and dormant accounts are reviewed annually and deleted. |
Who we share information with
We may share the personal information we collect with the following organisations and the table below details the information we may share, who with, where and what adequate data protection controls are in place.
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
| Information | Who Shared With | Why | Country | Data Protection Adequacy |
| Customer payment card or bank details | PayPal UK Ltd | To process payment for clothing delivered or to issue refunds | USA | UK GDPR |
PayPal transfers payment card data and supporting personal data to the USA. Compliance with the UK GDPR is maintained by an International Data Transfer Agreement approved by the UK Information Commissioners Office (ICO).
PayPal then shares the personal data with other PayPal group companies. Compliance with the UK GDPR for this activity is achieved with Binding Corporate Rules approved by the ICO.
Social Media Links
On our website, https://coralturner.com, there is the option to follow links to our social media pages on Instagram, LinkedIn and YouTube. By visiting our pages on these platforms our website is exited and the visitor is subject to the privacy policies of the respective platform.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice and we will endeavour to resolve your complaint to the best of our ability.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
7 June 2024